Shipping policy

Every order ships free anywhere in Australia, with no minimum spend.

Where we deliver

We deliver to addresses within Australia only. A few remote postcodes are out of our couriers' reach. If yours is one of them, we'll let you know and refund your order in full.

When your order ships

We dispatch most orders within 2 business days of confirming your payment. Your products ship straight from our suppliers, so an order with several items may arrive in separate parcels.

Most orders arrive within 7 to 12 business days of dispatch, depending on where you live. Some of our products ship from overseas suppliers, and these usually take 5 to 18 days to reach you after dispatch. As soon as your order ships, we'll email you a tracking number so you can follow it to your door.

Your delivery address

Please check your address carefully at checkout. Some of our couriers can't deliver to PO Boxes or parcel lockers, so a street address works best. We can't change the address once an order has been dispatched.

Delays and missing parcels

If your tracking hasn't moved in a while, or your parcel hasn't turned up, email us at hello@kittycorner.au within 10 business days of dispatch. We'll chase it up with the courier and keep you posted.

Damage in transit

If something arrives damaged, see 'Damaged, faulty or wrong items' in our refund and returns policy and we'll make it right.